Our team were discussing all things customer journeys, personalisation and engagement.
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Our team are preparing for the Customer Loyalty and Retention conference in London on 7th November.
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To say it’s been a turbulent year for the travel industry (and us all) is an understatement. But w
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Encouraging existing customers to be loyal to your brand is a no-brainer. So, how do you create a st
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Rob Pellow, Innovation Director, explores three things to consider when maximising your customers
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The rise of ‘package authenticity’ and how to hit the right note with every customer
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Conventional loyalty schemes can work, there’s no doubt about that. Among consumers using loyalty
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Christian Annesely meets the chief executive of Armadillo, James Ray.
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We are proud to announce that our CEO, James Ray, has been recognised as an outstanding individual w
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